Breakthrough voice solutions - do customers really know best?

Our research indicates that in roughly 70% of situations our customers approach us telling us...

Read More

Playing To Win – Aria Technologies' top 5 cards to play in 2019

The past few years have undoubtedly been one of the most challenging and disruptive periods in...

Read More

I remember when water was free and porn cost money!

Firstly, allow me to wish all of our readers a fabulous festive season full of friends, family,...

Read More

Top tips to uncover new winning voice opportunities

Voice in the cloud or not in the cloud – that is the question!

Read More

New legislation leaves customers vulnerable

Well – surprise, surprise – Facebook has let slip a mere 50million contact records! If this can...

Read More

The opportunity facts around fax

Willow here.

Even in my wildest and most fiendish dreams,

Read More

Did you know 60% of callers put on hold, hang up and many never call back?

You’ve sold the phone system.

You’ve signed your customer up

Read More

Not everyone says nice things about you

Bad news and reviews are like racehorse tips: tell one person and that’s 11 who know, tell two...

Read More

The ISDN Door Closes, the SIP Door Opens!

Willow here again – with more words of wisdom!

Thanks so much for all the positive feedback on...

Read More

Recent Posts